Payment procedure for access to the Source of Abundance online game

1. General provisions

1.1. Access to the Source of Abundance online game is provided on a paid basis only.

1.2. The cost of access is 24,999 (twenty-four thousand nine hundred and ninety-nine) tenge.

1.3. Payment is made in the national currency of the Republic of Kazakhstan — the tenge.

2. How payment works

2.1. To obtain access, the User:

• registers on the Platform;
• confirms their account;
• clicks “Pay” / “Enter the game”;
• is redirected to the secure page of the payment system.

2.2. Payments are processed through the connected payment service or acquiring bank.

2.3. The User enters their bank card details or uses another payment method offered by the payment system.

2.4. The payment is carried out using the security technologies supported by the issuing bank.

3. When the contract is concluded

3.1. The contract is considered concluded from the moment of:

• successful confirmation of the transaction by the payment system;
• crediting of the funds to the Provider’s account.

3.2. Once payment is confirmed:

• access to the Game is opened for the User automatically;
• a sign-in link to the Personal Account is sent to their email address.

4. Activation of access

4.1. Access is activated automatically, without any additional confirmation.

4.2. Access is granted for 24 (twenty-four) hours from the moment of successful payment and covers a single playthrough (one Session).

4.3. After 24 hours, or once the Session is complete, access to the interactive platform closes automatically. The final document remains with the User after it has been downloaded.

5. Declined payments

5.1. A payment may be declined:

• by the card issuing bank;
• by the payment system;
• due to insufficient funds;
• where fraudulent activity is suspected.

5.2. If a payment is declined, access to the Game is not granted.

6. Payment security

6.1. The Platform does not store or process Users’ bank card data.

6.2. All payment data is processed on the side of the connected payment service (acquiring bank) in accordance with applicable security standards.

7. Refunds

7.1. Payment for access to the Game is payment for a digital product delivered immediately after the payment is made.

7.2. From the moment access is activated, the service is considered delivered.

7.3. After access has been activated, no refund is issued because the User changed their mind. If the Platform cannot be used due to a confirmed technical fault on the Provider’s side, the case is reviewed individually.

8. Repeat payment

8.1. Payment covers a single Session. Going through the Game again (including with a new question) requires a new payment at the current cost of access.

8.2. Each paid access is treated as a separate order and is executed as a separate contract of adherence to the Public Offer — including where access is purchased for another person.

8.3. In the event of a technical fault on the Platform’s side, the matter is reviewed individually on the basis of the User’s request.

9. Payment confirmation

9.1. The User receives:

• electronic confirmation of successful payment;
• a notification in their personal account.

9.2. A fiscal receipt is issued in accordance with the legislation of the Republic of Kazakhstan (where required, via an online cash register).